Q: Does PhoneMagic completely replace the built-in Address Book?

A: Yes. PhoneMagic provides all of the functions provided in the built in Address Book, and many more.

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Q: Can I use the Address Book button to run PhoneMagic?

A: Yes. Run PhoneMagic, and select PhoneMagic Prefs from the Options menu. In the PhoneMagic Preferences screen, make sure that Launch with Address Button is checked.

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Q: If I'm using the Address Book button to run PhoneMagic, how can I run the Address Book?

A: From the Applications Launcher tap the Address Book icon.

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Q:What is the LookUp field used for?

A: The LookUp field is used for the Standard lookup mode. If you enter the name in the LookUp field, the lookup will be done almost the same way as it is done in the built-in Address Book. The only difference is, that PhoneMagic always displays the matching record on the top line of the screen. That makes it easier to see additional matching records without needing to scroll down.

You can switch between Standard LookUp and Smart lookup, by tapping the label.

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Q: What is the Smart field used for?

A: The Smart field is used for the Smart lookup mode. You can lookup records based on the First Name, Last Name, or Company Name, without needing to re-sort the Address Book. You can also lookup a record using a combination of First Name and Last Name.

When you start to enter a name in the Smart field, the first matching record will be selected, and the matching characters will be highlighted.

As you enter more text, the number of matching records will be reduced. As soon as you enter enough letters to uniquely identify a name, the record will automatically be opened in Record View.

You can switch between Standard LookUp and Smart lookup, by tapping the label.

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Q: What is the Stylus Free lookup mode?

A: In Stylus Free lookup mode you can easily lookup names without using the stylus, and without using Graffiti. You can use your finger to tap the buttons, and quickly find a name. Each button has 3 or 4 letters. In order to enter a name, tap the button that contains the letter that you want to enter. Tap the ? button to enter any character that is not a letter. This includes spaces, numbers, and punctuation.

Stylus Free lookup mode always uses Smart lookup. You can lookup records based on the First Name, Last Name, or Company Name, without needing to re-sort the Address Book. You can also lookup a record using a combination of First Name and Last Name.

As you tap the buttons, the matching characters will be highlighted, and the matching records will be displayed. The more letters you tap, there will be fewer records in the list, and you can select the desired record. In most cases, after tapping a few buttons, you will see the record you are looking for in the list. Select the record from the list to open the record.

Tap the Clear button and keep it pressed until you hear a beep (about 1/2 second), to delete all of the characters that have been entered.

You can switch back to Smart or Standard lookup by tapping the button.

To go into Stylus Free lookup mode, tap the abc... button from Standard lookup or Smart lookup mode.

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Q: How can I change the position of the buttons in Stylus Free lookup mode?

A: The buttons that are used to lookup names can be on either side of the screen. To change their position use the Keypad on Right Side checkbox in the PhoneMagic Preferences. The default setting is on the left side.

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Q: When I run PhoneMagic, I see some records at the top of the screen that are underlined. They are not the records that are normally at the beginning of the Address Book. What are they?

A: These are the records in your Recent Number List. Your Recent Number List will be underlined, and shown at the top of the screen each time you run PhoneMagic on a monochrome Palm organizer.

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Q: When I run PhoneMagic, I see some records at the top of the screen that are a different color than all of the other records. They are not the records that are normally at the beginning of the Address Book. What are they?

A: These are the records in your Recent Number List. Your Recent Number List will be displayed in a different color, and shown at the top of the screen each time you run PhoneMagic on a color Palm organizer.

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Q: What is a Recent Number?

A: A record can be inserted into the Recent Number List whenever you view the record in Record View. If you want the record to be in the Recent Number List make sure the Recent List, checkbox is checked before you close the Record View.

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Q: How can I remove a number from the Recent Number List?

A: Tap the name or number in the Lookup View. When the record is opened, you will see the Recent List checkbox in the Title Bar. If you un-check this checkbox, the record will be removed from the Recent Number List.

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Q: How many numbers can I have in the Recent Number List?

A: You can up to 10 numbers in the Recent Number List.

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Q: What happens if I already have 10 numbers in the Recent Number List, and I want to insert another number into the list?

A: The new number will get inserted, and the last number that was in the list will be deleted from the Recent Number List. The records in the Recent Number List are shown in the order of most recent use. The most recently opened number will be shown on the top line, and the others will follow.

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Q: When I open a record, will that record always be put in the Recent Number List?

A: No. You can un-check the Recent List checkbox, and then the record won't be inserted into the Recent List.

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Q: I'd prefer not to have records automatically inserted into the Recent Number List every time I open a record, and I don't want to un-check the checkbox every time I open a record. What can I do?

A: Run PhoneMagic, and select PhoneMagic Prefs from the Options menu. In the PhoneMagic Preferences screen, make sure that Auto Insert into Recent List is not checked. Once you've done that, the Recent List checkbox will only be checked for records that are already in the Recent Number List. If you want to insert a record into the Recent Number List, just check the Recent List checkbox when you open the record.

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Q: Is there any way to review all the records in the Recent Number List??

A: Yes. You can open all of the records in the Recent Number List, without using your stylus. In order to do that, run PhoneMagic (you must have Launch with Address Button checked for this to work). When you're in Lookup View, press the Address Book button. This will open the first record in the Recent Number List. Each time you press the Address Book button, you will advance to the next record in the Recent Number List. After the last record, you'll see the first one again.

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Q: What is a PhoneMagic Reminder?

A: A PhoneMagic Reminder is an alarm that you can set for any entry in your Address Book. You can specify the time that the alarm will ring, and a one line message that will be displayed when the alarm sounds. In addition to the one line message, the name of the person, and all of their phone numbers will be displayed when the alarm rings. This is a very convenient way to remember to call someone at a certain time. If you can use your Palm organizer to dial a number, you can dial the number when the reminder is displayed.

For more information, see the Handbook.

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Q: I don't know if I set a reminder for someone that I want to call. How can I find out?

A:There are two ways to find out. You can open that person's record. On the Record View screen, if a Reminder is set, there will be a in the bottom right corner. You can tap the button to see when the Reminder is set for, and modify it if you want. Alternatively, when you're in Lookup View, you can tap the button and that will show you a list of all the reminders that are set, in chronological order. Tap any one of them to view the details or modify it.

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Q: How can I insert an event into the Date Book from within PhoneMagic?

A: Once you select the desired contact, tap the button, and tap the Appointment pushbutton. Specify the date and time for the appointment, and alarm info. You can modify the text that is highlighted.
Once you tap the Insert Event button, a virtual link to the current record will be created automatically in the Date Book.

For more information, see the Handbook.

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Q: What is a Virtual Link to the Address Book?

A: A Virtual Link allows you to directly access a certain record in your Address Book from almost any application on your Palm organizer.

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Q: How do I create a Virtual Link?

A: One common use of a Virtual Link would be in your Date Book, when you have a meeting with someone. The text of the appointment would be the Virtual Link, and would look like this:
Meeting with <John Smith>
In order use a Virtual Link, you must enable the pop-up capability of PhoneMagic. In order to do that, run PhoneMagic, and select PhoneMagic Prefs from the Options menu. In the PhoneMagic Preferences screen, make sure that Phone Lookup Enabled or Command Bar Icon Enabled is checked. If you don't see the Command Bar Icon Enabled checkbox, then your device is running a Palm OS version lower than 3.5. You'll still be able to user Phone Lookup for Virtual Links.

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Q: Can I try PhoneMagic before I buy it?

A: Yes. You can download PhoneMagic, install it on your Palm organizer, and use it for a 30 day trial period before you need to purchase it. Make sure to register PhoneMagic before the trial period ends.

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Q: How can I have the Smart lookup label display each the time I open PhoneMagic?

A: In the PhoneMagic Preferences screen make sure to check Default to Smart Lookup. Once you do that, the cursor will always display the Smart label when you run PhoneMagic.

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Q: Is there any way to lookup a phone number when I’m running another application?

A: Yes. You can use the Command Bar Icon or Phone Lookup features to pop-up PhoneMagic without leaving the application that you are running.

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Q: Is there any way to dial a phone number in PhoneMagic?

A: Yes – as long as your Palm organizer supports dialing. On the Record View screen, tap the Dial button and select the number to dial. You can do this when you pop-up PhoneMagic as well. When a PhoneMagic Reminder sounds, you can dial the number directly from the Reminder screen.

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Q: Is there a way to find out about PhoneMagic's features on my Palm organizer?

A: There is an on-line Help Menu in PhoneMagic. Open the menu from Lookup View, and tap Help.

You can select any feature from the Help menu list and see useful information about that feature. This will help you get the most out of PhoneMagic.

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Q: There are many features in PhoneMagic that are not documented in the PhoneMagic Handbook. Why aren’t they documented and how can I find out about them?

A: PhoneMagic is based on the built-in Address Book. The PhoneMagic handbook does not cover any features that are identical to the features in the Address Book. See the documentation that came with your Palm organizer for additional information about the operation of the Address Book.

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Q: The colors that are being used by PhoneMagic don’t look good on my device. What can I do about that?

A: Colors can be displayed very differently on different Palm devices, so a color scheme that looks good on one device might look very different on another one. Select Color Settings from the Options menu, and then tap the Use Default Colors button. If you don’t like the way it looks, you can modify each of the four different colors individually until you find a combination that suits you.

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Q: How do I beam PhoneMagic to another organizer?

A: You can beam PhoneMagic to any Palm/Sony/Treo device. The receiving organizer will be able to use PhoneMagic for the 30 day trial period (unless they had it beforehand).

Position the two organizers, so that the IR (Infra red) port of the receiving organizer is within two feet of the sending organizer.

From the main application screen, you need to open the Menu command bar:
on a Treo 600 (and other keyboard devices), tap the Menu button,
on other devices touch the top left corner of the screen (where you see the time displayed)
on older devices, tap the Menu silkscreen icon (next to the graffiti area).

A drop down menu appears, Select Beam from the App menu.

Select PhoneMagic, and tap the Beam button.
The receiving organizer will sense the transmitted data, and will begin receiving it.

On the receiving organizer, when the transmission is completed, you will be prompted with a screen that asks: Do you want to accept PhoneMagic into Applications?

Tap Yes to store PhoneMagic on the receiving organizer. Wait for the Status dialog box to indicate that the transfer is complete.

Tap the PhoneMagic icon. You should have 30 days to use PhoneMagic before you need to register. If it shows expired, contact us and write in the email: your User Name and full name.

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Q: Do I need to import the information from my Address Book into PhoneMagic?

A: No, there's no need to import any information into PhoneMagic, since it uses the database of the built-in Address Book. Any changes that you make in PhoneMagic will be visible in the Address Book.

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Q: Can I use PhoneMagic with the Palm Desktop?

A: PhoneMagic uses the database from the built-in Address Book, so any changes that you make in PhoneMagic will be visible in the Address Book. Whatever desktop application that you are HotSyncing with (Palm Desktop, Outlook, or others) will continue to work the same exact way that it works with the built-in Address Book.

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Q: Will PhoneMagic synchronize with Outlook?

A: PhoneMagic uses the database from the built-in Address Book, so any changes that you make in PhoneMagic will be visible in the Address Book. Whatever desktop application that you are HotSyncing with (Palm Desktop, Outlook, or others) will continue to work the same exact way that it works with the built-in Address Book.

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Q: I tried to delete PhoneMagic, but I can't. I get a message: Unable to delete PhoneMagic, what can I do?

A: If your Palm organizer is running Palm OS 3.5 or lower, before you can delete PhoneMagic, make sure to uncheck the Phone Lookup Enabled and Command Bar Enabled preferences in the PhoneMagic Prefs screen.

If you are using a 3rd party Launcher, you might need to uncheck Phone Lookup Enabled and Command Bar Enabled preferences in the PhoneMagic Prefs screen, before you can delete PhoneMagic.

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Q: If I change a record in PhoneMagic or add a new record, will I see the changes in the built-in Address Book, and on the Palm Desktop?

A: Yes. PhoneMagic uses the Address Book’s data. Because of this, any changes that have been made in PhoneMagic will be seen in the Address Book, and on the Palm Desktop after a HotSync has been done.

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